Fast replies
Your leads go cold before anyone calls
Reach every lead while they still want to talk, so more of the leads you pay for book an appointment.
Your free audit includes a test call: see how fast your team answers a homeowner.
- Thu 6:48 pmQuote request sent from the website form
- Thu 6:49 pmReply email: "Thanks, we'll be in touch"
- Fri 1:15 pmFirst call. Asked for a budget, never offered a time to come out
- Sat to MonNo text, no second call
18 h 27 min from request to first call
Two fixes for this week
- Reply to every new quote request with a text within 5 minutes.
- On the first call, offer two times for the appointment before talking price.
What it costs you
Slow callbacks lose appointments
- 48%
Of calls to home service businesses don't reach a person.
A homeowner asks several companies for a quote. The first one to call gets the first chance to book. After that, you're paying for a lead who may already be talking to someone else.
Source: Invoca, Home Services Lead Conversion Benchmarks, 2026.
How we fix it
- We time every lead. The clock runs from the minute a lead comes in to your team's first call, for every lead source.
- Every lead hears from you in minutes. New leads and missed calls get a text right away, in your company's name and in words you approve. Then your team calls.
- We keep it fast. We track your response time every week, and if it slips, we fix it that week.
What changes
- More first calls end in a booked appointment.
- Fewer of the leads you paid for book with someone else.
Where are you losing jobs?
Get a free growth audit. We look at your ads, website, Google listing and social pages, and we make a test quote request like a homeowner. In 3 business days, we show you what's bringing in jobs, what's wasting money, and what we'd fix first.
Get my free growth auditFree. We walk you through it on a short call.